Frequently Asked Questions

“Plant the Seeds of Change with a Community That Grows Together”
Getting Started
How do I get started with MindsBlossom?

Simply sign up for a free account on our website, and you’ll have access to your personalized dashboard, “Your Plot.” From there, you can browse and download free resources, purchase paid courses, and track your progress on your learning journey.

Do I need any special software to access my courses?

All you need is an internet connection and a device that can access our website and online courses. We recommend using the latest version of your browser for the best experience!

Product/Order Information
How can I view and download the products I’ve purchased?

After completing your purchase, you’ll be registered on our website, and you can access your purchased products directly through your dashboard, “Your Plot.” You’ll have instant access to all downloaded resources (both free and paid) from there.

I can't find my product. Where is it?

Don’t worry! Head to “Your Plot” (your personalized dashboard) and check the “My Courses” or “My Downloads” section. If it’s still not showing up, feel free to get in touch, and we’ll help you right away.

Courses & Learning
What kind of courses does MindsBlossom offer?

We offer a wide variety of courses focused on personal development, mindfulness, self-forgiveness, and more. Each course is designed to help you grow, heal, and thrive.

How do I track my progress in a course?

Once enrolled, you can track your course progress directly in “Your Plot.” We provide a visual tracker to help you see how far you’ve come and keep you motivated to complete your learning journey.

Technical Issues
I’m having trouble accessing my course or product. What should I do?

First, check that you’re logged into your account on the website. If the problem persists, please contact us at journey@mindsblossom.co.za or fill out our technical support form, and we’ll help resolve the issue as soon as possible.

I forgot my password. How can I reset it?

If you’ve forgotten your password, simply go to the login page and click on “Forgot Password.” Follow the instructions to reset your password and get back to your courses.

Account & Subscription Management
How do I change my password?

To change your password, log into your account, go to your profile settings, and select “Change Password.” You’ll be able to create a new password from there.

Can I update my email address?

Yes! You can change your email address in your account settings under “Profile.” If you need help, feel free to reach out to us.

Payments & Billing
What payment methods do you accept?

We accept major credit cards, EFT, and other secure payment methods. You can choose your preferred method during checkout.

Will I receive a receipt after my purchase?

Yes! After your purchase is complete, you’ll receive a receipt via email with all the transaction details. You can also access your receipts from “Your Plot.”

Community & Support
How can I connect with other MindsBlossom members?

Join our exclusive Facebook community, MindsBlossom Garden Corner, where you can share experiences, ask questions, and grow together with like-minded individuals.

How can I contact customer support?

You can reach us via email at journey@mindsblossom.co.za or fill out the contact form on our website. We aim to respond to all queries within 24 hours!

General Questions
Can I sell my courses on MindsBlossom?

Yes! We are building a community where experts can share their personal growth courses. If you’re interested, please reach out to us via contact form or email us at journey@mindsblossom.co.za, and we’ll guide you through the process.

How can I stay updated on new courses and resources?

Stay connected by signing up for our newsletter or following us on social media. We’re always updating our offerings and sharing valuable content to support your journey.

If you couldn’t find the answer to your question or need further assistance, please don’t hesitate to contact us. We’re here to help, and we’re always happy to assist you with anything you need on your journey of growth!